Airport and Point to Point Transfers: We understand that plans can change at the last minute, and will make every effort to work with you when this happens. Since we do not charge for transfers until after work is completed, you will not be responsible for payment if you give at least 24 hours notice. Cancellations within 24 hours of scheduled pick-up time are subject to full contract price.
Charters and hourly bookings: All deposits taken on charter bookings at the time of the reservation are non refundable. Cancellations made inside of 24 hours are subject to one-half (50%) of the total contract price and if service cancel within 6 hours, 100% of the contact will be taken.
Diamond Luxury Transportation will not be responsible for injuries that may occur due to horse playing while the vehicle is in motion or at a standstill. We will not be responsible for any belongings left while the client is in or out of the vehicle. The purchaser of the contract is responsible for his or her guests. Upon determination that any of the above policies were violated, Diamond Luxury Transportation may terminate service to the client and shall be deemed to have fulfilled its contractual obligations to the client under the agreement.
$ 500.00 minimum per damaged seat
$ 500.00 minimum per damaged mirror
$ 200.00 minimum for extensive cleanup (spills, etc.)
$ 50 for a gum in the carpet clean up
$ 250.00 minimum shampoo and disinfecting (due to sickness interior)
$ 150.00 detailing and wax (due to sickness-exterior)
$ 250.00 per incident of smoking inside of the vehicle, ride will be terminated after second incident. (Smoking will not be tolerated)
$ 1,000.00 minimum opening a vehicle door into another vehicle or stationary object (It is advised to allow your chauffeur to open your door)
It is important to remember that inciting others to cause damage to the vehicle will result in charges for the damages that occur. Example yelling insults at pedestrians from the vehicle, any damage caused by the other party will be your responsibility.
This is not an exclusive list; any and all damages caused to the vehicle and or including loss of revenues for downtime during repairs can and will be charged to the credit card used to book the service. If there is not enough room on the credit card to satisfy the damages, Diamond Luxury Transportation reserves the right to file suit with law enforcement.
Damage to the flat screens will result in a $400.00 minimum replacement fee, and charged to the credit card on file.
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
By Mail: 2901 Saginaw Ave, West Palm Beach, Florida, USA.
By Phone: 561-386-1719
We reserve the right to make changes to this policy. Any changes to this policy will be posted
DIAMOND LIMO | WEST PALM BEACH CAR & LIMO
7118 HAWKS NEST TERRACE, RIVIERA BEACH, FLORIDA-33407
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West Palm Beach Car & Limo, Palm Beach Gardens